Careers
Careers at Byrna
Here at Byrna Technologies Inc., we are the leading company in our industry. If you're dedicated, ambitious, have a lot of energy and you’re a top performer, Byrna Technologies Inc. is an excellent place to grow your career.
Featured Positions
Byrna is a rapidly growing company pioneering the way in less lethal, state-of-the-art personal security devices.
Assembly, Production and Order Fulfillment (APO)
Apply NowFt. Wayne, IN
Learn moreProduction Assembly
Byrna Technologies specializes in the development and manufacture of the most advanced and effective non-lethal personal security device on the market. The company has grown from a startup to explosive and sustained sales growth in a matter of a few months due to introduction of a uniquely effective flagship product: Byrna HD (Home Defense) is a CO2 powered hand-held that fires 68 caliber chemical irritant projectiles filled with a highly potent chemical payload of OC and CS all in one shot. The Byrna HD can effectively deter, disorient, and disarm would-be attackers at standoff distances up to 60 feet. A solution for personal protection, our products are a safer alternative for Citizens, Law Enforcement, Military, Corrections, and Private Security.
Job Overview
Byrna is a growing technology company focused on the manufacture of non-lethal, state-of-the-art self-defense devices. We currently have Product Assembly Positions for experienced assemblers at our new facility in Ft. Wayne. Hours are M-F 8:30AM - 5PM, with a paid 15min break, and a 30min lunch break.
Skills / Experience
Ability to work well within a team as well as independently
Ability to follow assembly instructions and interpret technical diagrams
Ability to discern quality of componentry used in assembly
Ability to utilize assembly tools and to maintain proper use, care and storage practices
Adherence to company policies, procedures and directives
Ability to test finished products and assemblies in accordance with current quality standards
Ability to communicate and work with other departments within the organization
Ability to keep a well-maintained workspace
Previous experience with component assembly or air gun manufacturing preferred
Working Conditions: This role requires lifting and carrying of light materials not to exceed 25lbs.
$14/hr
80% employer-paid health insurance
2 weeks PTO
***$250 bonus after 3mo | $500 bonus after 6mo***
Mechanical Design Engineer
Apply NowAndover, MA
Learn moreByrna Technologies specializes in the development and manufacture of the most advanced security device on the market. The company has grown from a startup to explosive and sustained sales growth in a matter of a few months due to the introduction of a uniquely effective flagship product: Byrna HD (Home Defense) which can deter, disorient, and disarm would-be assailants at distances up to 60 feet. A solution for personal protection and law enforcement, our products are the safer alternative to traditional firearms.
Job Overview
Here at Byrna Technologies Inc., we are the leading company in our industry. We currently have a relatively small but fast paced Engineering team that we need to expand. If you're dedicated, ambitious, have a lot of energy and you’re a top performer, Byrna Technologies Inc. is an excellent place to grow your career.
Responsibilities
Incorporate feedback into 3D model designs
Make revisions to CAD models as requested
Run simulations and stress-tests on all 3D models before prototyping
Keep up to date on all modern advancement in material and software technologies
Pursue ongoing education in the field
Utilize large databases of material property information to best select materials for modeling
• Create manufacture ready data pack
Bachelor's in Mechanical Engineering
A background in Electrical Engineering with Mechanical Design experience is also applicable.
2 - 4+ years design experience
2+ years experience utilizing CAD software
Must have at least 1+ years CREO CAD software experience
Relevant Certification
Ability to see a project through to the end; formulate the solution, conquer the challenge of the design, and see it through into production.
Must be self-motivated
Be on-site at HQ Andover, MA with safety protocols
Qualifications
Beneficial previous experience
Tight tolerance dimensioning
Good understanding of Geometric dimensioning and tolerancing
High pressure gas design
Compressed gas / air fired launcher design
Weapon design (pistols, rifles, etc.)
Skills and Attributes
Strong organizational skills
Excellent attention to detail
Ability to see a complicated project to the end
Ability to think in a three-dimensional manner with multiple moving parts
Proactive mindset
Innovative thinking
Self-driven and motivated but also a team player
Byrna Technologies embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We hire based on merit without regard to color, religion, ethnicity, national origin, age, gender, sexual orientation, marital status, medical condition, military or veteran status, and any other characteristic protected by law.
Customer Service Representative
Apply NowFt. Wayne, IN
Learn moreCustomer Service Representative
We are looking for a Customer Service Representative to connect and assist our customer, and ensure they are always satisfied by providing the highest standards of customer services. Your mission is to offer customer support through phone, email, online chat, or social media to customers who have questions or concerns about their order, or the device itself once it has been shipped to them. You are literally the voice of the brand, and a strong relationship between our clients and their customers starts with you!
Company Overview
Byrna Technologies specializes in the development and manufacture of the most advanced security device on the market. The company has grown from a startup to explosive and sustained sales growth due to the introduction of a uniquely effective flagship product: Byrna HD (Home Defense) which can deter, disorient, and disarm would-be assailants at distances up to 60 feet. A solution for personal protection and law enforcement, our products are the safer alternative to traditional firearms. An excellent opportunity with a growing, entrepreneurial company! Make a difference, join our team, and grow with us. The Live Safe! world is at your fingertips.
Key Job Functions
Talk with customers over the phone, email, online chat, or social media to resolve their questions or concerns
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Troubleshoots technical issues with Byrna’s products and offers a first line of support
Upsells to customers as necessary
Acts onsite with our manufacturing facility to support invoicing, shipping
Process returns, refunds and addresses warranty questions
Escalates calls to supervisor when necessary and appropriate
Tracks call-related information for auditing and reporting purposes
Provides feedback reports on call issues related to downtime and/or training issues
Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
Good understanding of Geometric dimensioning and tolerancing
High pressure gas design
Compressed gas / air fired launcher design
Weapon design (pistols, rifles, etc.)
Strong organizational skills
Highly organized individual
Technical aptitude for weapon component troubleshooting
Ability to use phone and computer systems
Excellent oral and written communication skills
Strong listening/comprehension skills
Ability to stay composed and objective
Conversational, patient, and confident, with a positive attitude
Bachelor's degree or equivalent work experience
Experience
Qualified candidates must have experience in a high-functioning customer service-related environment and strong Microsoft computer skills.
Requirements include:
Skills and Attributes
Byrna Technologies embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We hire based on merit without regard to color, religion, ethnicity, national origin, age, gender, sexual orientation, marital status, medical condition, military or veteran status, and any other characteristic protected by law.
Buyer/Planner/Analyst
Apply NowAndover, MA
Learn moreBuyer/Planner/Analyst
Byrna Technologies specializes in the development and manufacture of the most advanced security device on the market. The company has grown from a startup to explosive and sustained sales growth in a matter of a few months due to the introduction of a uniquely effective flagship product: Byrna HD (Home Defense) which can deter, disorient, and disarm would-be assailants at distances up to 60 feet. A solution for personal protection and law enforcement, our products are the safer alternative to traditional firearms.
Job Overview
Looking for a cause? Want to make a difference? Start with Byrna Technologies. Byrna is one of the leading U.S. manufacturers of .68 caliber non-lethal defense technology.
What You Will Do
Managing daily inventory planning for respective products
Manipulating master data within SAP to align purchasing signals with demand
Reporting/analysis on Supply Chain KPIs
Processing SAP MRP output, processing Planned Orders in a timely manner to support demand
Ensuring the consistent and adequate supply of materials necessary for production. Use Kanban techniques, safety stock, reorder points and other appropriate tools
Tracking work order shortages and expediting materials
Rescheduling and Expediting production and service material PO’s to meet customer delivery goals
Managing components supply chain from executing the PO to expediting deliveries when necessary
Initiating and following through on any supplier date changes and working through appropriate channels to resolve issues and get material delivered on time
Assisting and facilitating the prompt disposition of non-conforming materials
Working cross-functionally to bring new products to market expeditiously
Bachelor’s degree with 3+ years of relevant experience
Demonstrated skills and experience in purchasing, scheduling, material requirements planning, inventory management, risk management, supplier relationship management and manufacturing resource planning
Ability to multi-task and prioritize effectively
Strong problem solving and decision-making capabilities
Team player with the highest level of customer focus
Strong project management, communication, interpersonal skills
Prior SAP experience is preferred
Proficiency in Microsoft Office applications with advanced knowledge of MS Excel
Previous experience in a fast-paced manufacturing environment managing a wide range of components and related suppliers
International shipping and compliance knowledge is a plus
Experience
Byrna Technologies embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We hire based on merit without regard to color, religion, ethnicity, national origin, age, gender, sexual orientation, marital status, medical condition, military or veteran status, and any other characteristic protected by law.
Byrna Technologies Inc. embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We hire based on merit without regard to color, religion, ethnicity, national origin, age, gender, sexual orientation, marital status, medical condition, military or veteran status, and any other characteristic protected by law.
