Service

Service

LIMITED FACTORY WARRANTY

The Byrna HD personal security device is warranted by Security Devices International, Inc., solely to the original retail purchaser, to be delivered free from factory defects in materials and workmanship,under normal use, for a period of one year from the original date of purchase. To obtain warranty coverage, the warranty holder must (i) provide proof of original purchase, and (ii) the defective device must be safely and securely packaged and shipped before the expiration of the warranty period to SDI’s designated service center in accordance with instructions provided with the Return Merchandise Authorization (RMA). The buyer’s remedy under this warranty is limited, at the sole option of SDI, to a refund or credit to buyer of the price, or replacement of the defective device or other product. SDI shall have the sole authority to determine if a claim is covered by this limited warranty.


Completely fill in the form below to receive a Return Merchandise Authorization (RMA) BEFORE sending in your device for service. DO NOT send back your device without a RMA number!

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