Prior to making any return you must first obtain a Return Merchandise Authorization (RMA) number. The RMA number should be clearly written on the outside shipping carton. Additionally, please place a copy of any correspondence regarding your return inside the carton. To obtain a RMA number, please see Service.
At this time we do not ship any products to:
Staten Island, NY
San Francisco, CA
Our 8g CO2 cartridges are custom fit for the Byrna HD. Each cartridge (new) will be good for 15-20 rounds (4 mags in a 5 round magazine) at full speed. Punctured cartridges within the Byrna will leak over time.
It is recommended to swap out punctured CO2 cartridges and leave an un-punctured cartridge inside the Byrna HD to avoid any compressed air loss. The Byrna HD will puncture and fire the first round at the same time.
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